Shipping policy
The Vanity Wardrobe | Shipping Policy
Thank you for shopping with The Vanity Wardrobe! We are dedicated to delivering your accessories safely and efficiently.
Below are the details of our shipping policy.
1. Processing & Handling Time
All orders are processed within 5-7business days.
If we experience a high volume of orders (such as during major sales or holiday seasons), shipments may be delayed by a few days. If a significant delay occurs, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
STANDARD SHIPPING:10-15 days
INTERNATIONAL SHIPPING:7-21 days
Note on Multiple Items: Because we stock clothing, makeup, and kids' accessories, items from the same order may occasionally be shipped in separate packages to ensure they are packed safely (e.g., keeping liquid makeup separate from clothing).
3. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active within 24 hours.
4. Customs, Duties, and Taxes
The Vanity Wardrobe is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages & Shipping Issues
If you receive your order and it is damaged, please contact us immediately so we can make it right.
For makeup products that arrive broken or leaking, please take a photo immediately and email it to our support team at [Your Support Email] within [24 hours] of delivery.
Please save all packaging materials and damaged goods before filing a claim.
6. Incorrect Address Disclaimer
It is the buyer's responsibility to ensure that the shipping address is entered correctly at checkout. We work quickly to process and ship orders, so there is a very small window to change an address. Please contact us immediately if you believe you have provided an incorrect shipping address.